Blog January 8, 2007

Change the message PC World

Would somebody from PC World change the incorrect voice mail that tells you they are open at 10am on Sunday mornings? Having wasted my Sunday morning travelling from Liffey Valley to Blanchardstown in an attempt to buy a new computer, and having called them to check hours, I eventually gave up at 11.30am and gave my money to another retailer. Nobody answers the phones at PC World…but maybe they are one of a growing breed of businesses that neither need nor want new business? We’re only into the second week in January and already I’ve maxed out on lousy customer service (all pre Christmas optimism seems like a distant memory now).
I’ll save the other story for another time..>

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