Cultural problems are rarely "out there"

November 19, 2006

I picked up this piece from Johnnie’s blog and I think it’s brilliant. The original quote is from the Southwest Airlines blog.

Cultural problems are almost never “out there;” they are almost always “in here.” If we all focus on the part of the Culture over which we have control – our own behaviors – the rest will tend to take care of itself.

Imagine what the world of work would be like if instead of looking externally, we focussed on our own contribution to the successes and challenges in the workplace?