Emotion: the Spoiler

September 12, 2017

We tend to think of organisations as rational places. Places in which decisions are made on the basis of external, observable data. Of course, they are partly that. But organisations are also emotional, chaotic, political and anxiety provoking places: they are both emotional and emotion generating.   We rarely return…

Wanted: A Scapegoat

September 4, 2017

Have you ever wondered why hiring the wrong consultant might often be the right idea? It sounds like a contradiction; yet underlines how organizations may begin to recognize what individual members suspect without any proof besides gut intuition. How do you to manage the mounting pressure to deliver when all…

Lessons in Leadership

August 30, 2017

The film Glengarry Glen Ross depicts two days in the life of four salesmen in a real estate office in North America. A ‘trainer’ (Blake) played by Alec Baldwin is sent by the owners to motivate them to increase sales. Blake unleashes a torrent of abuse, yells and screams profanities…