Open any organisational change textbook, pick up any research article, listen to organisational change consultants and one common theme arises. Change is going to be painful because change evokes resistance. The aforementioned books, articles and consultants offer neat models of change from Lewin’s famous Freeze, Unfreeze, Refreeze to more contemporary…

Emotion: the Spoiler

September 12, 2017

We tend to think of organisations as rational places. Places in which decisions are made on the basis of external, observable data. Of course, they are partly that. But organisations are also emotional, chaotic, political and anxiety provoking places: they are both emotional and emotion generating.   We rarely return…